About /
Shipping
& Returns
Shipping
We offer free tracked standard shipping within Australia by courier, and will fulfil your order from our base in Perth, Western Australia within 3-5 business days.
For all international orders, we offer a flat rate of $100 for standard shipping. Payment of any custom duties, taxes, or other related fees for international orders are the responsibility of the buyer. For express domestic or international shipping, get in touch with us for a personalised quote.
Your piece will be packed into a canvas drawstring bag and secured box for a stress-free delivery to your home.
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Each and every one of our hand-tufted rugs are crafted with care and precision. We’re sure you’ll love your new piece, but here’s some help in case anything goes awry:
Exchanges & Store Credit
We don’t offer refunds, but we can offer you a store credit or exchange (availability pending) if your rug isn’t what you expected, or arrives damaged in any way. Please contact us on hello@sisa-studio.com within 7 days of delivery, including photos of the issue, so we can help. The item must be returned in their original condition and packaging, unused, and with proof of purchase.
Returns
Customers are responsible for return shipping costs, unless the item is confirmed as damaged on arrival. We recommend using a tracked service.
Non-Returnable Items
Custom-made rugs and sale items are final, and cannot be returned or exchanged. For any other enquiries please contact us at hello@sisa-studio.com.
Featured Pieces
Remnants, reimagined.
sisa /ˈsiː.sa/ noun (Bahasa Indonesia)
Remainder; what is left behind.
Limited Edition — only four Bold Bloomer in Yellow rugs made.
With its confident shapes and striking floral composition, our Bold Bloomer has a strong, commanding presence. The solid forms lend themselves beautifully to bold blocks of colour, giving the rug an eye-catching quality that brings a warmth and energy to any space. Think, feature piece. The Bold Bloomer comes in yellow, lavender and blue.
Designed by Brisbane-based artist Claire Ritchie, Bold Bloomer was expertly hand-tufted in Bandung, Indonesia, using premium New Zealand wool yarn. While this rug was designed for the floor, it could also be displayed as a wall hanging.
From Claire: “Bold Bloomer is one of three hand-tufted rug designs, created in collaboration with Sisa Studio, chosen to form a cohesive yet diverse collection. Each piece stands confidently on its own, while also complementing the others when presented together. The selection offers a balance of boldness, playfulness, and subtlety - an intentional trio of visual experiences”.
Available in two sizes:
Small: 1.0m x 1.35m, 6.12kg
Medium: 1.67m x 2.2m, 16.64kg
Materials:
100% New Zealand wool
From:
Series 1 — Renewal by Claire Ritchie
Care:
View our rug care instructions here.
Pricing is inclusive of GST.